Help & FAQs

There are two significant reasons we have a processing time for our units . The first reason is hair sourcing. Our units are made with the highest quality of virgin hair and raw hair that requires time to source .

The second reason is the fact that all our units are completely made by hand. Using the provided head measurements, the lace system is cut and assembled by hand, followed by a ventilation process of tying each strand of hair in a tight knot on each hole of the lace.

This takes several hours in a day, leading up to several days and weeks of working on just one unit .

We are production based in Nigeria.

While we do not have the option of making payments in installments on our website, you can contact us directly to start a payment planned order process . You can make a 30-50 % deposit to validate your order , full payment is required before your unit is shipped . Deposits are non refundable.

No, your shipping fee does not include any possible additional fees . As per your country’s import rules, you may be required to pay customs fee by your country’s customs.

From our end , we can curate your shipping details to influence a lower cost of fees. We advice clients to pay customs fees as soon as the are notified , to avoid further delays in delivery.

Yes, with the right head measurements provided, our units can be worn glueless .

Yes, we do. To begin a custom unit order process , send us a direct message on WhatsApp.

In the absence of noticeable tears to the lace, our units last a minimum of 2 years if well cared for. Make sure you download the maintenance guide for the unit acquired and carefully follow care and maintenance instructions.

Our human hair dreadlock units are made with Afro kinky human hair for the base and 100% virgin human hair hand made extensions.

About Shipping

Yes we ship worldwide.

All international shipments is mostly done with DHL express. DHL determines the shipping rate by location and weight . All shipping payments made do not go to us, it goes to DHL.